Vodafone — unreasonable minus balance

Address:

South 24 Parganas, West Bengal

respected sir,
i beg to state that i m a user of your brand i.e vodafone.it was registered by the name of prodip bera and i am the user. i have minus balance of Rs- -579. i have recharged net card of 21,but when i have to started o[censored]sing net it was fine,but near about 4 hrs after my main balance remained -579. it is not impossible for me to recharge of rs 579.if there is any way to make it positive balance then please help me otherwise i have no problem. my no. is [protected]. it was one of my best & important no. in my career life.thats all. thank you.
your's faithfully,
prolay biswas