Vodafone Kolkata — Fraudlament deduction from Vodafone

Address:West Bengal

I am a vodafone prepaid lifetime subscriber . For the last 2 months I noticed that vodafone deduct Rs. 1/- from my account everyday, reason is " MCI Service rental has been deducted monthly charge Rs. 30 " without my consent . When I try to contact helpline they are not answering my call.
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VODAFONE KOLKATA — Irregularities in monthly bills

I was charged for service that I never used. I started receiving messages for free download of songs on my mobile. However, I never downloaded any. To my surprise, I recieved a charges of Rs.175 in the subsequent bill. I registered a complaint on 23rd of june to get this verified and stop this. I received the same bill charges added again for the june and July bills too. I have asked for these amounts to be credited to my account and Vodafone has not taken care of this in last so many days. To add to my injuries now they have disconnected my connection for non payment of bill. I would like to know how far is this justified?
Same thing happened to me also. MCA activated without my consent and despite my repeated request by sms sent to 321 for deactivation of Miss call alert no response from the company and an amount of Rs. 30.00 is being deducting every month. Once again it is requested to deactivate the MCA and refund the amount deducted from my vodafone prepaid account please.

P S Sasidharan
RM&DD, Jorethang
South Sikkim.
Prepaid vodafone no. [protected]

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