[Resolved] Vodafone — Less amount credited in account

paul.prajna

from Bangalore, Karnataka

Address:

Thane, Maharashtra

I am a user of Vodafone Prepaid connection since last 4 years. But since last 1 year I am finding lot of difficulties to maintain the service of Vodafone. Today I have recharged my no. with Rs. 555pe 600 and the customer care executive also confirmed that Rs. 555/- has been credited in my a/c instantly & rest Rs. 45/- will get credited by next 4 hours. But after crossing 5 hours, still I have not received Rs. 45/- in my account. & now they are saying that I will not get this amount. Please do the needful.

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Dec 2, 2016

Complaint marked as Resolved

Verified Support

Apr 05, 2012

Vodafone India Customer Care's response Hello Prajna,

We would like to inform you that the talktime of Rs. 45/- has been credited to your account. Please email us at vodafonecare.[protected]@vodafone.com for further assistance or you can call us on our toll free number 198, we'd be glad to help.

Regards,
Vodafone Customer Care, Mumbai