[Resolved] Vodafone — unnecessary deduction of balance

Shiksha Agarwal

from Nagpur, Maharashtra

Address:

Ludhiana, Punjab

I m Shiksha Agarwal owing a vodaphne number [protected]....it has been the second time that the vodaphne has again activated the caller tune without any request The customer care to deactivate the caller tune and return the balance that has deducted unnecessarily should be refund. The BALANCE OF Rs.49 HAS BEEN DEDUCTED FROM MY BALANCE within 24 hours.
These types of services that had been activated without any request and deducting the balance unnecessary is not acceptable. I want that the customer care to take some required actions as soon as possible.

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Dec 15, 2016

Complaint marked as Resolved

Verified Support

Jan 30, 2012

Vodafone India Customer Care's response Hi Hardik,

Thanks for speaking with our executive, trust we were able to address your concern. Please email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also call us on our toll free number 198, we'd be glad to help.

Regards,
Vodafone Customer Care, Delhi & NCR

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Comments

SK SAHIL MOHAMMAD

from Bargarh, Odisha

I got a Job Offer from PDVSA State Oil Company scotland, the Mr. Managers Name is Andrew Salmon. Also Gotted Appointment letter after Passing Intervew through E-mail, Please Confirm me that is it true or Fraud. Waiting your Advise.

Thanks & Regards,
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Hardik Sharma

from Mumbai, Maharashtra

I m using the vodafone no. [protected]. I used activate net packs on my this no. But it has happened so many times now that they charge me from balance for using the interner even after i have a net pack activated on my no..

piyush ag

from Mumbai, Maharashtra

My balance of rs. 99 has been deducted from my account and customer care are saying I have downloaded service which i hav not.
They are saying that i have downloaded through internet and i have not received any message also... they say that i have replied with yes so its activated ... kya mai pagal hu jo mai activate karu ye jante huye ye mere kkoi kaam ki no.and vo bol rahe ham refund nai karenge, aap ko jaha complain krna ho kr liziye .. so nw hw can I get my refund . My number [protected].