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[Resolved]  Vodafone — unnecessary deduction of balance

I m Shiksha Agarwal owing a vodaphne number [protected]....it has been the second time that the vodaphne has again activated the caller tune without any request The customer care to deactivate the caller tune and return the balance that has deducted unnecessarily should be refund. The BALANCE OF Rs.49 HAS BEEN DEDUCTED FROM MY BALANCE within 24 hours.
These types of services that had been activated without any request and deducting the balance unnecessary is not acceptable. I want that the customer care to take some required actions as soon as possible.
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Complaint marked as Resolved Dec 15, 2016
Verified Support
Vodafone India Customer Care's response Jan 30, 2012
Hi Hardik,

Thanks for speaking with our executive, trust we were able to address your concern. Please email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also call us on our toll free number 198, we'd be glad to help.

Regards,
Vodafone Customer Care, Delhi & NCR
Complaint comments  23 CommentsShareTweet

Comments

on 5-dec-2008 i received an sms from vodafone saying 99Rs has been deducted from my balance for downloading a WAP game through GPRS.biggest joke is that i dont even have GPRS settings in my phone.i called 111 and they are saying i have used GPRS and they don't have any option to refund the money.i firmly promise that i have not used GPRS.I am sure that this is a fraud activity being playes by vodafone.please help me and vodafone customers.
Sir
i have got apointment letter from PDVSA. i want to know whether this company exixts or not or they recruiting people in their company. i have attached my appointment letter with this mail. Please do verify about PDVSA whether it exists or not. Verification of MR Andrea salmon- Personnel manager. Verify job offered by the company is true or not and lawrence aston is truely working under brirish consulate mumbai or notplease verify about this company and give reply as early as possible.

i shall reamin thankful to you.
I have also got such a type of appointment letter from the same source Mr Andrew Salmon and i searched for the pin code of scotland and i found it to b wrong that is written in the appointment letter...
when i called Mr.Andrew salmon for the wrong pin code and for the confirmation of the correct pin code he got angry and disconnected the phone call...so really i dont know that person is right or wrong
sir
i got an appointment letter from state oil company i want to know whether or not it exist.
is the personnel manager is Andrea salmon.
thanking u for information i[censored]u give.
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Dear Sir,

let me have the authenticity of the mail send for offering jobs by Mr.Andrew Salmon.
Pls confirm
I got an Contract Agreement Letter from state oil company i want to know whether or not it exist. is the personnel manager is Andrea salmon.
thanking u for information i[censored]u give.
hi vodafone
I activated a new vodafone sim on 30th may n since then vodafone has, ON ITS OWN, activated the missed call service and deduct Rs 30 per month. This month(august) i deactivated the missed call service after talking to a customer service executive. You activated the missed call service again within 48hrs on your own and have even barred my vodafone customer care services. Every time i make a complaint they give me an excuse.Sometimes they tell me that they cannot help me in anyway or the system needs to be refreshed n then i should call back. I demand vodafone to credit my balance back to my number ([protected]) soon and get in touch with me.
Respected Sir,

Namaste.

I have received an offer letter and agreement firm from this company from the personnel manager namely Mr.Brent Mckay FOR THE POST OF ADMN. OFFICER. And at the same time they instructed me to pay around Rs.35000/-
to Sri.Andrea Stagg who is authorised person at New Delhi under British Embassy.

Hence kindly confirm the above. And At the same time at present my finance possition is not in a possition to meet visa fees. if it is true kindly arrange the above and recover from my first Salary.

with thanks & regards,
Rama Rao.Y.V.S.
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it has been fourth time that new scheme has been activated on my phone.it is really irritating. i did not take it seriously for the first three times but now i can't take it up anymore. i really want you to contact me as soon as possible .
Unnecessary Deduction from my Mobile No [protected]
Dear sir/mam,
i am a regular user of Vodafone Previously (Hutch) in india

every time i recharge there is unecessary deduction of balance rs.30.i complaint in vodafone customer care the response was terrible......and they disconnected the call .
we would always love to be your customer in these competiton world
and these kind of services is not expected..........

we hope you will look to these kind of problem and solve as fast as possible and PLEASE REFUND MY BALANCE RS.30

Mobile No [protected]
Hi Lata,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/sKSnx and we’d be happy to help.

Regards,
Vodafone Customer Care.
I m Subhasis Ray from Kolkata India, I got a chance from State Oil Company Scotland.Please confirm about the company and whether it is true or false?
Subhasis Ray(kolkata, India)
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i want to know whether this company exixts or not or they recruiting people in their company. Please do verify about PDVSA whether it exists or not. Verification of MR ANDRE KESHIA- Personnel manager. Please verify about this company and give reply as early as possible.

i shall reamin thankful to you.
sir/mam,

STATE OIL COMPANY SCOTLAND. send me a mail by conveing
me that my cv has been short listed for there company. sir i want to know whter this is avegue or it is genuine please let me know that.
sir

i want to know whether this company exixts or not or they recruiting people in their company. Please do verify about PDVSA whether it exists or not. Verification of MR ANDRE KESHIA- Personnel manager. Please verify about this company and give reply as early as possible.

i will remain thankful to you.
Prateek Agrawal
Hi

As every one is asking the same things even myself also received a PDVSA Contract Agreement Letter
please confirm me that is it true or fake?

with thanks & regards,
Noren
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sir

i want to know whether this company exixts or not or they recruiting people in their company. Please do verify about PDVSA whether it exists or not. Verification of MR ANDRE KESHIA- Personnel manager. Please verify about this company and give reply as early as possible.

i will remain thankful to you
sir

i want to know whether this company exixts or not or they recruiting people in their company. Please do verify about PDVSA whether it exists or not. Verification of MR ANDREA SALMON- Personnel manager. Please verify about this company and give reply as early as possible.

i will remain thankful to you

Regatrds,
Bajrangh
So many people are getting such type of email. There is no reply from anyone. Can someone tell the truth about this company. So that young generation will get idea about such emails.

Pls. reply.
my balance is deducted unnecessarily from my vodafone number [protected].after repeated attempts to talk to customer care nothing is done.my 40rs are deducted.certain action must be taken against the company as soon as possible.

regards,
[protected]
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