[Resolved] Vodafone — unnecessary deduction of balance
I m Shiksha Agarwal owing a vodaphne number [protected]....it has been the second time that the vodaphne has again activated the caller tune without any request The customer care to deactivate the caller tune and return the balance that has deducted unnecessarily should be refund. The BALANCE OF Rs.49 HAS BEEN DEDUCTED FROM MY BALANCE within 24 hours.
These types of services that had been activated without any request and deducting the balance unnecessary is not acceptable. I want that the customer care to take some required actions as soon as possible.
Complaint marked as Resolved Dec 15, 2016
Verified SupportVodafone India Customer Care's response Jan 30, 2012
Thanks for speaking with our executive, trust we were able to address your concern. Please email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also call us on our toll free number 198, we'd be glad to help.
Vodafone Customer Care, Delhi & NCR
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