Vodafone — Without intimation deactivated my mobile number [protected] - BPL SIM Card

Address:

Coimbatore, Tamil Nadu

Dear All,

Till now i didn’t received any complaint number from Vodafone service provider, last 9years i am BPL and hutch customer, i am using 5 mobile numbers for my family through BPL, Hutch and Vodafone SIM`s. Now suddenly without intimation one of my mobile number [protected] deactivated. My balance amount also lost. There is no proper reason from customer care and nodal office. Kindly refer the below mail communication which i was sent to vodafone service provider.

Regards,
M.S.Achuthan
[protected]
[protected]

[protected] Forwarded message[protected]
From: sivakumar td <siva.[protected]@gmail.com>
Date: Fri, Jul 15, 2011 at 10:42 AM
Subject: Fwd: Undeliverable: Re: Reg - My Vodafone number deactivated without intimation - [protected]
To: thompsonappellate.[protected]@vodafone.com, vodafonecare.[protected]@vodafone.com, ajitharajnodal.[protected]@vodafone.com



Dear Team,

There is no reason for my mobile deactivation from your end.

waiting for your response. Kindly provide your SLA and complaint number for my BPL SIM card deactivated without intimation from your end.

My total balance amount also lost without intimation.

i need proper reason for this issues.

Regards,
M.S.Achuthan
[protected]
[protected]


[protected] Forwarded message[protected]
From: sivakumar td <siva.[protected]@gmail.com>
To: <thompsonappellate.[protected]@vodafone.com>, <ajitharajnodal.[protected]@vodafone.com>, <vodafonecare.[protected]@vodafone.com>

Date: Thu, 14 Jul 2011 18:30:46 +0530

Subject: Re: Reg - My Vodafone number deactivated without intimation - [protected]

Dear Team,

Kindly provide the compliant number for the same.

waiting for your response...

Clarify on deactivated reason and re-activate the same number [protected] using BPL mobile SIM card.


Regards,
M.S.Achuthan
[protected]
[protected]


On Thu, Jul 14, 2011 at 1:11 PM, sivakumar td <siva.[protected]@gmail.com> wrote:

Dear Team,

This number [protected] has given for add-on card of [protected] on 2003 year.

Please dont make new account for this same number [protected]. i need to re-activate with same SIM number which i am using currently for my family.

if you need any clarification on this pls call me on [protected].

Please explain why this[protected] number was deactivated without intimation.

Regards,
M.S.Achuthan
[protected]

On Thu, Jul 14, 2011 at 10:26 AM, sivakumar td <siva.[protected]@gmail.com> wrote:

Dear Team,

I am M.S.Achuthan, last 6 years i am using this [protected] vodafone
number. without intimation this number is deactivated. Kindly
re-activate this number ASAP.

Last call received on 11-July-2011 at 11:47AM.

Please log the complaint number accordingly.If you need any
clarification on this regards pls contact this below numbers.

I have disuccessed with customer care today monring at 8:30AM from
[protected], they said this number is a post paid number instead of my
pre-paid. they dont have any updation on this regards why this number
was deactivated.

[protected]
[protected] - pls contact after 2PM today.

Regards,
M.S.Achuthan