Vodafone — Poor Customer care services and network

Address:

Maharashtra

This is in regards to the network issue faced on my number [protected] for which I have been complaining since the past 6 month. I am having postpaid corporate connection since 2007. So I have logged a complained in Vodafone customer care executive that time they said sir our network team work on that area Network Tower. But after completed 6 month no improvement in the network. Still the same issue so last month again I logged a complained in network department they said the network engineer will be come at your place and check issue. After that I have received call from prakesh (Vodafone C C E) he fix appointment with engineer at 2:30 P M and end of the day nobody came. So next day again I have called and again he fix appointment and end of the day same result. And this same thing happened in 5 times? I want to ask Vodafone Nodal manager why it’s happened again and again if you are not going to solve my issue than why your Executive call me and fix appointment. After given appointment with your executive I have canceled my whole day scheduled. and end of the day I have lost my productivity and time because of given time to your Engineer. Give me final answer from your side.


Note- Address where i am facing network problem

Head Office

Union Bank of India
239 Vidhan Bhavan Marg,
Central Office,
Nariman Point,
Mumbai -21

Thanks & Regards
Sayyed Yusuf ali