[Resolved]  Vodafone — fake promotional calls

Address:Maharashtra

Hi,

i got a call on 1st june, 2011 @ 12. 21 pm from #[protected] ( a vodafone representative), she informed me that being a special customer if i recharge with Rs.36 before 12th june,2011i will get talk time of Rs. 50.

i recharge with Rs. 36 arround 1 pm same day. when i checked the balance i recvd only Rs.32/-. i called on 198 and told them the whole case, they accepted the fact and said this amount will be credited in next 4 hrs. again i gave them a call after 5 hrs and repeated the whole story and recd the reply that yes the offer is there for your no. it take 24 hrs.

on next day evening i made a next attemp and they denied abt the promotional call.

one month before also i recd the same callwith different offer.

the amount is not big but they are fooling customer.

Regards
Almas
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

i registered the compliant with customer carebut they denied that offer

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