[Resolved] Vodafone — Stop outgoing calls without notice | |||
My number is [protected], Vodafone has disconnected my outgoing calls only because my bill has exceeded the total credit limit by Rs 190 (Credit limit is decided by Vodafone). I tried to pay online through my Vodafone, however the bill is not yet generated even after 3 days of my billing cycle. I can not pay without having my bill in my hand. When i contacted customer care they said me to first pay some amount upfront. How can they expect anyone to just pay without even getting a invoice/bill copy? I am ready to pay my bill provided they give me copy of the bill. How can even they disconnect outgoings even when the bill is not yet generated in their system. I am not a defaulter/ blacklisted person to get my outgoing disconnected. This is ridiculous. I would like to know whether i can sue the company for this. Is there any law which allows them to do so? Please help. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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i was using my vodafone sim having phone no. [protected] for around 3 years but at january 8 '2011 i went to my native for 3 month in arunachal pradesh having town longding where there is no coverage of network i, e i was not using my sim there.but after return back from my native my mobile shows sim card registration failed.after that i went to vodafone store they said my no. is dead
and you wont get that no. back!
but here is not my fault because there is no netwok in arunachal pradesh also north east dont alloys roaming facilities.also i have another sim tatadocomo after return from native it works so whose faults is there. if your service is like this only who will trust you???
so its my kindly request you to give my no. back as soon as possible.