[Resolved] Vodafone — Fraudulent lottery calls | |||
I am frequently getting fraudulent calls telling me that i have won lottery of 25 lakhs. They generally start with 009230.. The caller gives a very short missed call. I have to call back as i dont know who might be calling. The caller generally wastes initial time by responding late or acting as if he is not able to hear, thus eating more time. i got the latest call(28th December 2011) from following number : [protected]. I tried called vodafone customer care on 198. But after 15 minutes of menu dialling, hearing promotions and waiting for operator, the service support staff finally told me to call up some other number because i have a mumbai number. I pleaded with the service support staff to take note of my complaint but she seemed to be firm on me calling the other number. Oddly the Vodafone website (even the mumbai) page mentions 198 as customer care number. Dissapointed consumer, Yogesh Dhuri [protected] Was this information helpful? | |||
Dec 8, 2016 Complaint marked as Resolved Verified Support Dec 28, 2011 Vodafone India Customer Care's response Hello Yogesh, Thanks for writing to us. Please refer to http://www.vodafone.in/pages/warning_fraudulent.aspx?cid=mum for more info. For any other assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help! Kind Regards, Vodafone Customer Care, Mumbai | |||
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