[Resolved]  Vodafone — make large bill by showing hidden terms & conditions.

Address:Surat, Gujarat

mail pichhle 1 Sal se Vodafone postpaid connection use kar raha hu. pichhle do mahine se maine 115 rs. mei 2 GB internet ka plan activate karvaya tha. usme company vale 10 ps. per 10kb ke hisab se charge karte the aur 9 tarikh ko Jo bill banta usme se discount bhi kar dete the. Maine 2-3 bar apna data usage aur remaining data balance batane k liye request bhi ki lekin ve kehte the ki ye hamare system mei nahi hai. ab meri problem ye hai k is bar Maine 115 k data plan k hisab se (jab plan chalu tha) use kiye gaye data ka charge plan deactivate karvane k bad mere bill se discount kiye bina hi 9950 rs. bill bana diya aur ab ve payment karne k liye kehte hai iske chalte meri outgoing service bhi band kar rakhi hai. aap ki jankari k liye bata raha hu k pehle mera monthly bill (data plan k sath) 250-450 ka aata tha lekin is bar ka bill galat hai Jo mai afford nahi kar sakta...so please help me........
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Dec 3, 2016
Complaint marked as Resolved 
Verified Support
Jul 02, 2012
Vodafone India Customer Care's response
Hello Hardev,

Please share your number here http://bit.ly/N3Ju8l and we'll get back to you soon to address your concern.

Regards,
Vodafone Customer Care
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