[Resolved]  Vodafone — Making fool by providing 3G data

Address:Chennai, Tamil Nadu

Hi,

My name is Ashu Priyadarshan rawat. I Lived in Chennai..
10 days before i bought a new phone Samsung Galaxy Grand.With that new Handset Vodafone was giving a offer that if I used Vodafone sim as a first sim in that phone then they will provide me 2GB of 3g data for 2 months.

For that after buying new phone i applied for new vodafone sim..that took 5 days to get a new sim..After that when i put that sim into my phone instantly i got 2GB of 3G data.......But now the problem came they have create many plans like if you are buying new sim of vodafone then retailer have to make recharge of 26 or 52 or 102 type of recharge..then only sim Will got activated...so retailer makes a recharge of 52 in my phone...By default that 52 recharge was having 50MB of 2G data....that is not in case of 52 only..this is for 26 and 102 also...so after that recharge my 3G data got crashed..

I asked retailer about this..he told me vodafone having this type of plans only..after buying a new sim if you recharge with given amount..you will surely get 2G data...

So this is how vodafone are making fool of customers..I waited for 5 days to get my 3G data in new Vodafone sim..after that i am calling them again and again for give me my 3G data back..but they are not responding clearly..they are writing complaints and nothings..from last 5 days this is happening..

If they are providing such types of plan with any phone so they have no right make fool to customers like this....please help me on this...i already wasted more then 500rs by going to vodafone care again and again...new sim was also too costly for me..
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Dec 22, 2016
Complaint marked as Resolved 
Verified Support
Jun 10, 2013
Vodafone India Customer Care's response
Hi Ashu,

Please share your contact number with us at http://bit.ly/13wCLPq ID:64d4i1wenbc2zpi1 and we will have someone get back to you with assistance.

Regards,
Vodafone Customer Care.
Complaint comments 

Comments

Vodafone — Vodafone - making fool

Dear Sir,

I m using Vodafone services for last 3 years,

Recently my wife had moved to Hyderabad for some work. She had purchased a new connection (No- [protected]).

yesterday I had deposited Rs.150 on her mobile, keeping in mind that she can avail some better schemes,


but, she was told that Rs.150 can’t be used for any other schemes, she have to use the amount only on local no’s.

to my surprise, if I m keeping some amount in my Vodafone account, how had given rights to Vodafone people to decide on my tariff plans.

1. I had not deposited the amount for some local schemes.
2. this amount should be adjusted for the services you people show on PAN India level or mention that ‘ offer is different from state to state.
3. your commercials would specify all this.
4. the rights o[censored]sage of amount should be consumer dependent.


Request you to look for these parameters as I m a educated person, but can’t say for person who had poor education level.

How much money you people had made out of these acts ??????





Regards,
Hii Vel India,

This link is not working..where to put my number please give me a correct link.

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