[Resolved]  Vodafone — Planned not yet changed

Address:

Mumbai City, Maharashtra

A representative Hemal Kotak visited us on 3rd April 2010 and offered us a very cheap plan for my existing family plan vodafone post-paid connections.

Once we agreed to change the plan he said to get this activated we need to buy 5 new post paid connections and took a cheque of 1750/- 350/- per card for activation.Also he said once we pay the first bill we can claim for the free gift and de-activate those cards.we have taken new sim cards , paid 1st bill , send courier for gifts but yet OUR PLAN IS NOT CHANGED.he had said tht new plan will be activated from the day itself.

Now the representative does not attend our calls and also handsover to some of his assistants. Also he just assures us that the new plan will be activated which is not yet activated even after 2 billing cycles.

kindly take this as a serious issue as this is a serious case of cheating.

The registration is on my husband's name 'Ravi Shah'

Regards
bhoomi shah