[Resolved]  Vodafone Matrix — regarding you people bad behaviour and you services

Dont hv good servise,
Employee dont hv manner to talk customer,

Dear Sir

Our company is engaged to manufacture the automotive components and supplying to major Automotive compnies eg. Maruti, Honda, Tenneco, Gabriel and other many compnies. Earlier we were using Reliance Mobiles but due to your better plans we have teken 8 vodofone connections and given to our Marketing excutives.

Problem is that you have disconnect the outgoing facility in all mobiles while we have deposite the bill amount to your Faridabad office. Due to this our business is being suffered and we are feeling mentaly harrasment also by getting the vodafone connections.We kow your company is the world class company and having very good reputation in the world but due to your some repressentative the effect being worst in the market.

When we talk to your customer care excutive no positive answer is given by them. As per your excutive the credit limit is very low and after payment of bill amount the outgoing facility to be activated after one week.

We request you to increase the credit limit on our following connections and activate the outgoing facility with immediate effect -

1. [protected]
2. [protected]
3. [protected]
4. [protected]
5. [protected]
6. [protected]
7. [protected]
8. [protected]

We hope you will do needful at the earliest.

Regards

Sandhya Rajpal
Managing Partner
Krishna Industries
[protected]

vodafone (matrix) — disconnect the service

i have a connection of vodafone service provider in the name of a company (corporate connection) by matrix. mobile no is [protected]. i making all of payment time to time in the account of matix. recently on dated 10-05-10 service provider disconnect my out going call being reason of crossing my limit of payment. i say to the company i alredy in limit u r mistake in the couting of call or accont but they are not relise own falt. then i make Rs. 1000/- payment on 11-05-10 they start my outgoing serivce regulary. then agian after 8 day i phase same problem for the same reason. i request agian but no result. i make again Rs.1000/- payment . third time 30-05-10 again disconnect my serive for the same reason. i say them again it is your mistake. now thay make my total bill of this month there is no any pending payment but oppsitly my extra 1000/- rs panding from matrix plz tell me what i do.
i sruggle last month and very haras from service propvider side.

vodafone matrix — unnecessary charging money in bill

I made a request (refrence no.[protected] to vodafone Matrix cellular services on 21st feb to deactivate FRIENDS and FAMILY service from my mobile number [protected]
I got an invoice on 03/04/2011 from vodafone Matrix cellular services which is still showing the same service active and they are charging me unnecessary money every month.
Now i again made a request on 10/04/2011(reference no.[protected] to deactivate the service.
The customer care executive is citing foolish reasons to justify their mistake
please take some steps to ensure the deactivation is done as i have been making this request from last one year.
from last 1 year vodafone Matrix cellular service is unnecessarily charging me

regards
rohit mattoo
[protected]

Dear Sir


We request you to increase the credit limit on our following connections and activate the outgoing facility with immediate effect -

[protected]

Regards

Sheen India (P) LTD

Naveen Tyagi
[protected]