[Resolved]  Vodafone — unwanted and automated activation of different chargeable services and deducting balance

Address:

Bathinda, Punjab

Hi,
i am a vodafone pre-paid user. when i put this sim in my mobile in these vacations ( my punjab no., study outside) . service provider automatically activated my caller tune service and some service named sms alerts i think and they deducted Rs.30/- & Rs.15/- respectively total to Rs. 45/- .Very cleverly they activated this after midnight when all normal human being go to sleep. in night messaged that your service will be activated in 4 hours. do i suppose to take care of it and immediately call customer care after mid night to deactivate or to stop it. more ever, i was out of station for 1 days so was not able to contact customer care within 24 hours for caller tune service. but for other service also, customer care did filed my request to refill my balance ( il-legally deducted) but they did not. i demand from concerned authorities to take notice of this complaint. execute concerned persons and screw and impose penalty on service provide+ return my balance. same problems is with 80% vodafone users. it sucks.

Regards
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Ajay Mittal
user no : +91-[protected]
email- [protected]@gmail.com

hope to hear from you soon.