[Resolved]  Vodafone — Miscommunication

Address:Hooghly, West Bengal

Respected Sir/madam,

This is for your kind information that I have got a bill of Rs 1728.67
for the month of March 2012.
As per the bill VMC(Vodafone mobile connect) usage of 98490KB is Rs
984.90(i.e on 08th march 2012).
But as per information provided my Vodafone people earlier it had been
said I suppose to get VMC 2 GB free.@rs 99. But it has not been
communicated to me, that it had to be activated.rather the info
provided i.e. it is activated.

I am very much disappointed,as the information provided earlier is wrong.
I have transferred my Airtel corporate number to Vodafone corporate
through portability ,on February 2012.

I need a active co-operation from your side on this issue.As I am not
willing to provide the Charges for Vodafone mobile connect (i.e. rs
984.90) as well as not willing to continue this Postpaid Connection of
mine.

Details:

Vodafone Number :[protected]
Relationship number :1.39622933
Talk plan :NC_MU_MV_SunPharma_199_1
Bill no:[protected]
Bill period :06.03.12 -05.04.12



Regards,
Rudhesh Kumar saha
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Dec 23, 2016
Complaint marked as Resolved 
Verified Support
Apr 24, 2012
Vodafone India Customer Care's response
Hello Rudhesh,

We would like to inform you that our Nodal Officer is looking into the matter and will get back to you at the earliest.

Regards,
Vodafone Customer Care
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