[Resolved] Vodafone MNP — Port Out Denial | |||
On 13 Feb 2011, i had requested a port out from Vodafone to Tata Docomo. (Port Out Code VX214585). Vodafone confirmed receipt of the request on 16/02/11 ensuring action latest by 20/02/11. Till now they haven't ported me out and are giving me reasons. It is an individual postpaid connection and outstanding amount stands at Rs -25.52 (Negative Bill and a security deposit of Rs 1000/-) I am frustrated with their response to my e-mail, call on 111 and a no-response from visit to their double road vodafone store. I need assistance on how to drag this misers to the consumer court and give them a fitting response for the way they have behaved with their customer holding connection from 2004. Someone please help me reach the consumer court. I have proof of their e-mails which confirms my negative balance with them on the day of port out request. Regards, Saket Jain Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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+91 22 7171 5000 (HQ)
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Thanks a lot for your help and suggestion!
Following a consumer court complaint (with a CC to Vodafone), the problem has been resolved. Also, i have informed consumer redressal forum that the issue has been resolved.
Thank You once again!
Regards,
Saket Jain