[Resolved]  Vodafone — MNP Number Inactive for 48 hours can be more also

Address:Udaipur, Rajasthan

Hello Sir,

I approached Vodafone Store located at 1(2A) K.P. Arcade, New Fatehpura, Opp. UIT Office, Udaipur.
I paid 5 Rs, given 1 photocopy, 1 aadhar card zerox, and received MNP SIM on 7th May 2013.
Person told me your old SIM will be closed on 7th day end for 2 hours and your new Vodafone SIM will be activated.
I got Receipt with Unique ID : PRJS075351 (Counterfoil to be retained with Customer). for MNP mobile number [protected].

But today on 13th May 2013.
My old TATA Docomo is now closed. and new Vodafone SIM is inactive (No-Service).
I approached Vodafone Store again. I asked with is status, Vodafone executive replied that its due to some technical issues your SIM is not activated.
I asked them why you have stopped my Tata Docomo number if you cannot activate it on your given Vodafone SIM card.
They were so irresponsible and laughing at me that they cannot do anything.
I have to wait and give SIM. So They taken my Vodafone SIM and asked to come again after 2 days.
I asked to cancel my MNP request or start any SIM either Tata Docomo or Vodafone.
Vodafone executive told that they cannot cancel MNP request.
as number is Vodafone and due to some technical issues your SIM is not activated.

I am of no-were now. I have only one Tata Docomo SIM on hand which is inactive. Vodafone have not given any active SIM, infact they have taken that inactive SIM also.

Vodafone has lost my personal and professional life connectivity. who will bear loss due to connectivity in terms of finance, relations and additionally mental harassment.

What all laws of India doing, MNC companies like Vodafone is laughing on Indians customers and customers are helpless.



Please do needful.

Thanks,
Chandresh
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Jan 14, 2017
Complaint marked as Resolved 
Verified Support
May 13, 2013
Vodafone India Customer Care's response
Hello Chandresh,

Trust your services are working fine. Thanks for your time on the call.

Regards,
Vodafone Customer Care, Rajasthan
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