Vodafone Mobile Broadband — Unfair

Address:

Thane, Maharashtra

11 / 02 / 2011

I purchased vodafone mobile broadband dated 15/1/11. because the executive offered us by giving wild assurances which wore as follows:
1.The speed of this broadband is 3.8 mbps.
2.Unlimited downloading and surffing would be given free for a month.
3. 3G services would be launched in India on 26 January 2011 and after its introduction the speed of this broadband would be automatically converted into 3G without additional costs.

But the result we got was as follows:
1.On inquiring with vodafone coustmer care we came to know that the speed was not 3.8mbps but it was just 384kbps.
2.But from the date of purchase till today the device has hardly work for four to five days and at present too,the device is not working.
3.Till now no 3G is introduced
4. Inspite it was free for a month they have sent us a bill.

On the contrary I have TATA PHOTON which is working without any problems.