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i have received an mms from an vodafone mobile but my phone was not competeble for mms that time, they send me a sms provided a link and an message key i have tried atlist 30times but i can view the mms please help me out.
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Vodafone/ Mobile — Regarding unrequired service (CRBT) provided
Dear Sir,I want to say that I am from Barnala, Punjab and using vodafone's prepaid services. My name is Goldy Raja. My mobile no. is [protected]. On 26th january, 2010 at 8:00 pm I got a message that you have copied caller tune (CRBT) and Rs.60 got cut from my balance. I called an Airtel mobile number and I am sure that I hadn't pressed * button. I hadn't copied caller tune to my mobile and I am deadly sure about it. When I contacted to customer care, Mr. Mushtak (Vodafone customer care representative) told me that you have copied the caller tune, he misbehaved with me and refused to give higher authorities contact number on my request.
This type of problem hadn't happened first time, In August, 2009 "call one service" automatically activated to my number and weekly Rs. 7.00 got deducted from my balance. I had myself deactivated it.
Please look in the matter as early as possible.
Thanking you,
In wait of your reply
Goldy Raja
[protected]
I have sent this mail on wednesday 27 January,2010. I did not get any response from the company side except their automated response.
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