[Resolved] Vodafone Mobile Company — Activation of services by fraudulent method | |||
I have 3 vodafone connections.(1).[protected] (2) [protected](3) [protected]. DND has been activated in number 1&3.I have not activated DND in the [protected] to know about the different offers that mobile company announces.But I am facing different types of activation of services & consequent deduction of money from the balance.I want to bring under the notice of the appropriate authority to stop this NONSENSE menace and it should made mandatory to get confirmation of consent before such activation/deduction. Please take steps to send this request to TRAI & vodafone. Thanking you. Dr Santimoy Mukherjee. email;[protected]@gmail.com Was this information helpful? | |||
Dec 14, 2016 Complaint marked as Resolved Verified Support Oct 30, 2012 Vodafone India Customer Care's response Hello Dr. Santimoy Mukherjee, Thank you for writing to us. Please note that for 80**63**09 the following services were activated. 1) Missed Call intimation service on 04 September 2012 via SMS, 2) Voice Chat service on 01 October 2012 via calling 123, 3) Caller Tune service on 24 September 2012 as per the confirmation provided to our telecalling representative. Hence, we confirm that all the relevant service rental charges have been levied post a request/consent placed from your end for the service activation. Kindly note that at present both Voice Chat service and Caller Tune service have been deactivated. Regards, Vodafone Customer Care. | |||
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Vodafone — Activated two services fraudulently
Dear Sir,I am a Customer of VODAFONE co ltd from Sept,2005 even I have been using the same number since sept,2005 when it was HUTCH. The company has cheated me many times but i never lodged any complaint.but recently It has touched the hight. On[protected] I got a missed call on my mobile number: [protected] from the number: [protected] and I called back on same and a girl talked to me. Actually It was a number to register chat service. after sometime I got an sms that my chat service will be activated shortly and they activated the same. I was charged rupees 30 for it.Its very Cheap which damages my right to live with reputation. After few days on[protected] and[protected] Internet service was activated for 4 days on the rent of 21 each. Now my reputation is damaged and I have been harrased. I am a lawyer practicing at hon'ble HIGH COURT of PUNJAB & HARYANA. Even being a lawyer I have yet not sued the company as I have used the services of this Company. But I request You to please look into it and direct the companies to stop harrasing and chreatig the people.Please do the needfull and take it seriously. If you need any co-operation in this regard I commit to stand with you. Please revert if it is possible.
I shall be highly thankful to you for this.
Complainant:
Mohit
S/o Surinder Bhardwaj
B IX- 686, New Santokhpura
Jalandhar City. (Punjab)
[protected]
email ID: [protected]@yahoo.com