[Resolved]  Vodafone / Mobile Company — Misuses Charges

Address:

Ludhiana, Punjab

Dear Sir/Mam
Somebody Has Used My Moblile number [protected], Without Touch My Moblile Hendset , Might be It was Used By any Vodafone company Employee/ any IT Professainal/ Any Mobile Hacker of The Company as used ISD calls ,
But I have Not Use That calls, Iave no friend or any cousing out of india . i dont know who has used it , that number is purely used by me for out going calls in india , in My Mobile account credit limit has crossed where i have not used same ISD calls ,Vadafone Company has no taken any responsiblity , If ihave not used , if Vodafone Has not Used , then Who has Used That ??????????????
Who Is Responble for ISD Miss Used Phone Calls ?????????


I am totaly helpless

Some Body Help Me, Resolve that problem genrate by any third person


Rajiv Bagga
267, Lig Flat , Sec 32, Near Samrala Chowk Biscuit Factory, Ludhiana
141008
Mobile no
[protected]
[protected]



fromRajiv Bagga <[protected]@gmail.com>
tomandeep.[protected]@vodafone.com,
vikram.[protected]@vodafone.com

dateMon, May 31, 2010 at 10:45 AM
subjectFwd: Fwd: Fwd: [protected] Reminder -11[REF:[protected]]
mailed-bygmail.com

hide details 10:45 AM (26 minutes ago)


Dear Mandeep/vikram
Iam Going hire authorities for that no proper responding from your side
Regards
Rajiv Bagga
[protected]


[protected] Forwarded message[protected]
From: Vikram Bains <vikram.[protected]@vodafone.com>
Date: Mon, May 31, 2010 at 9:33 AM
Subject: Re: Fwd: Fwd: [protected] Reminder -8 [REF:[protected]]
To: [protected]@gmail.com


Dear Mr. Bagga,
Thank you for your email dated 27/05/10 regarding mobile number [protected].
In reference to our previous correspondence we would like to reconfirm you that you have been correctly charged against ISD usage and we are unable to process reversal against the same levied to your account.
The docket number for your future reference is 88190167.
We hope, we have been able to resolve your concern to your satisfaction. However, in case you need further assistance, do call or email us. We'll do our best to help you.
Happy to help,
Vikram Bains
Nodal Officer

Contact numbers
Vodafone Care : 111 or +91- [protected]
Nodal Number : +91- [protected]
(Available between 9:30 a.m. to 6 p.m. Monday to Friday)
Fax number : +91- [protected]
E-mail : vikram.[protected]@vodafone.com
Website : www.vodafone.in



---- Original Message ----
From: [protected]@gmail.com
Sent: 27-May-2010 16:12:46
To: mandeep.[protected]@vodafone.com; vikram.[protected]@vodafone.com
Subject: Fwd: Fwd: [protected] Reminder -8

Dear Mandeep/ Vikram do Need Fully
Rajiv Bagga

[protected] Forwarded message[protected]
From: Rajiv Bagga <[protected]@gmail.com>
Date: Wed, May 26, 2010 at 7:54 PM
Subject: Fwd: Fwd: [protected] Reminder -2 [REF:[protected]]
To: vikram.[protected]@vodafone.com, mandeep.[protected]@vodafone.com


Dear mandeep/ Vikram
I also Check out all these sim with mobile its your end please verify
Rajiv Bagga

[protected] Forwarded message[protected]
From: Vikram Bains <vikram.[protected]@vodafone.com>
Date: Wed, May 26, 2010 at 2:34 PM
Subject: Re: Fwd: [protected] Reminder -2 [REF:[protected]]
To: [protected]@gmail.com


Dear Mr. Bagga,

Thank you for your email dated 25/05/10 regarding mobile number [protected].

In reference to our previous correspondence from Vodafone Care we would like
to inform you that the concern against the above mentioned number has been
addressed to and no issue has been found. SIM services cannot be hacked as
such by any means from our end.

You have been correctly charged against the ISD calls and we regret that we
are unable to address your request for reversal of charges against the same.


The docket number for your future reference is 87143851

We hope, we have been able to resolve your concern to your satisfaction.
However, in case you need further assistance, do call or email us. We?ll do
our best to help you.

Happy to help,

Vikram Bains
Nodal Officer

Contact numbers
Vodafone Care : 111 or +91- [protected]
Nodal Number : +91- [protected]
(Available between 9:30 a.m. to 6 p.m.
Monday to Friday)
Fax number : +91- [protected]
E-mail : vikram.[protected]@vodafone.com
<%20vikram.[protected]@vodafone.com>
Website : www.vodafone.in


---- Original Message ----
From: [protected]@gmail.com
Sent: 25-May-2010 10:34:55
To: mandeep.[protected]@vodafone.com
Cc: vikram.[protected]@vodafone.com
Subject: Fwd: [protected] Reminder -2

*Dear Mandeep,*
*Thanks For Your Respond *
*But Mam I Have not Used ISD calls from my mobile even my hucth Sim ,its
Was Used By Some other Hacker or Any IT Profession of Your Company ,*
*Kindly See The Situation Properly in your IT department or other concern
department.kindly checks the ISD number for which country and which person
has used that Number.*
*Please Do Something with satisfactory Function.*
**
*Best Regards*
*Rajiv Bagga
[protected]
[protected]*
[protected] Forwarded message[protected]
From: Vodafone Care <vodafonecare.[protected]@vodafone.com>
Date: Mon, May 24, 2010 at 6:55 PM
Subject: [protected] Reminder -2 [REF:[protected]]
To: [protected]@gmail.com


Dear Mr.Bagga

Thank you for your email dated 21/05/2010 regarding mobile number [protected]

We would like to inform you that we have analyzed your account details as
well as the invoices and did not find any discrepancy, you have been charged
basis your usage only.

The docket number for your future correspondence is 86770590.

We hope, we have been able to resolve your concern to your satisfaction.
However, in case you need further assistance, do call or email us. We'll do
our best to help you.


Happy to help,


Vodafone Care

Contact numbers
Vodafone Care : 111 or +91-[protected]
Fax number : +91-[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in






---- Original Message ----
From: [protected]@gmail.com
Sent: 21-May-2010 20:34:31
To: mandeep.[protected]@vodafone.com; vikram.[protected]@vodafone.com
Subject: Fwd: [protected] Reminder -2

Dear Sir Mam ,
Please Do Needfully..................
Rajiv Bagga
[protected]

[protected] Forwarded message[protected]
From: Rajiv Bagga <[protected]@gmail.com>
Date: Thu, May 20, 2010 at 10:05 AM
Subject: [protected] Reminder -1
To: mandeep.[protected]@vodafone.com, vikram.[protected]@vodafone.com




Dear Sir / Mam,

Please Do Needfully , Please Checkout the out going calls where my bill
usages is out standing more then 8000/- which calls had not used by me


Rajiv Bagga
[protected]
[protected]

[protected] Forwarded message[protected]
From: Rajiv Bagga <[protected]@gmail.com>
Date: Wed, May 19, 2010 at 10:45 AM
Subject: [protected]
To: vadafone.[protected]@vodafone.com


Dear Sir / Mam

I, Rajiv Bagga S/o Sh. Hans Raj Bagga am using vodafone number [protected]
from Many Years,
Someday Back I have received a massage from your vodafone company that your
credit limit has 5000/- & your uses is more then 8000/- pay your bill . when
i talked with your service executive he said that you have dialed ISD
Calls.
But Sir I Have Not Use Same from My side, It Is Misusing by your company
office, kindly check from your end this serious matter for me .


Regrds
Rajiv Bagga
[protected]
[protected]