[Resolved]  Vodafone — Mobile Connection suspended

Address:

Jaipur, Rajasthan

I purchased a Vodafone Sim connection - [protected] in month of May 2012 and was using it regularly for 6 months. On 1st November my Sim connection was suspended without any intimation. When called for reason, I was given different reasons by different consumer care executives and supervisors:

1. I have used my Sim to transfer balance illegally but no information was given when probed. I don't even know how to transfer the balance

2. I have used my Sim in fraud case but again no explanation was given. Why would I call back to start my connection if i have done a fraud.

3. I have more than 9 connections under my name at once but again no details were given. I had one Vodafone connection for mobile and one Idea as well as Airtel connection for Internet usage through data card. I never had more than two connections of Vodafone Simultaneously.

I was working in Jaipur and hence using the connection [protected]. Then I moved to Pune in October 2012 for job change and applied for new Vodafone Sim [protected] which hasn't been activated yet.

I am in travelling job and right now I'm in Chattisgarh for official visit. My both Vodafone connections are closed and now because of this I'm suffering a lot. Customer Care executives are not giving right answers and supervisor gave me assurance that my connection will be activated within 48 hours on 2nd Nov 2012 but now they have allotted this number to someone else.