[Resolved]  Vodafone Mobile Connection — Fraud Billing

Address:

Thane, Maharashtra

Dear Sir/Madam

I have taken a post paid connection [protected] from vodafone because i was already using one [protected] and on [protected] i have taken a free calling pack to call on [protected] and both the number bill was regularly paying the bill....But one day when i saw my bill of [protected] date 04.08.11 bill period:04.07.11 to 03.08.11 i found that i was wrongly billed on [protected] by the company and when i gone to their vodafone store at churcgate branch there were a waiting of almost 1 hr so i decided to speak to customer care. mean while vodafone had discontinued my services.

I spoke to the customer care agent 4m my primary number [protected] and explain him about him about the wrong bill of rs 500 on [protected]. and i told him that remaining amt. has been paid he ansure me that my services will get active in short time... but that was not happen and service of [protected] was dis connected even incoming also.

Since purpose of taking 2nd no([protected]) was to make 1 number ([protected]) free was now cancelled so i thought of doing portability. after that i used to get calls from vodafone for retaintion on my [protected] number i told then clearly about ny problem and every one has ensure me that they will definately send the waiver request and even i used to get call on [protected] number for making payment
of [protected] from billing/recovery dept. even one of the exe. had visited my mailing address and the ame thing i told to all of them that because of wrong bill i will not going to make the payment...and every body use to ensure me that they will get back to with my details and will waive off the amt.
But today after almost two month I got the letter an advocate,High Court regarding legal case if i dont pay the bill.

I need your assistance to get this resolve as they have mentioned amt.1754.95 with 18% of accrued int from the due date.

Pls assist.

Regards,
Sushil Rawat