[Resolved] Vodafone Mobile Connection, Vodafone SIM, Vodafone Service Is Horrible — vodafone outgoing calls barred they say This service requires special subscription | |||
This is so annoying i have taken a new number just 3 days back and now my outgoing calls and sms have been barrer it says This service requires special subscription i cant even dial 111 vodafone Customer Care to settle this issue.They have horrible service its disgusting!! when I try to dial any no.The voice message that comes (This service requires special subscription please call 111 to subscribe). But the most interesting thing was that even from my mobile I cannot able to call " 111" then also the same voice message comes (This service requires special subscription please call 111 to subscribe), no outgoing is there from my mobile. if you want a hassle-free life stay away from Vodafone.they have the worst customer care support and service.They say they are happy to help you it's all crap!!Most of my friends and colleagues are dissatisfied with the service if you have vodafone it good to change your plan to something else. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
I am facing the same issue. Please letme know how to get this issue solved.
I am facing the exact same problem. I converted from Aircel to Vodafone about 15 days back. SIM got activated about 8 days back with incoming, but I am still not able to make calls and send messages.
I have made umpteen number of calls to the MNP toll free number [protected] and registered complaints atleast 8 times and each time the response is that complaint was not registered previously due to some error. What type of error can this be?! I have also asked every single time if there were problems with the documents I submitted and every time the response is the same. I am told that everything would be sorted out in the next 12hours or 24 hours, and even after a day the status would still be the same.
I have really started to regret changing the service provider from Aircel. Even if their connectivity was bad, atleast outgoing calls were working. Their customer care is far more efficient than Vodafone. Vodafone guys might be "happy to help", but they highly inefficient.
If the problem is not solved I intend to give a legal complaint. What is the procedure?
I have made umpteen number of calls to the MNP toll free number [protected] and registered complaints atleast 8 times and each time the response is that complaint was not registered previously due to some error. What type of error can this be?! I have also asked every single time if there were problems with the documents I submitted and every time the response is the same. I am told that everything would be sorted out in the next 12hours or 24 hours, and even after a day the status would still be the same.
I have really started to regret changing the service provider from Aircel. Even if their connectivity was bad, atleast outgoing calls were working. Their customer care is far more efficient than Vodafone. Vodafone guys might be "happy to help", but they highly inefficient.
If the problem is not solved I intend to give a legal complaint. What is the procedure?
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VODAFONE MOBILE CONNECTION — vodafone outgoing calls barred they say This service requires special subscription
This is so annoying i have taken a new number just 3 days back and now my outgoing calls and sms have been barrer it says This service requires special subscription i cant even dial 111 vodafone Customer Care to settle this issue.They have horrible service its disgusting!!when I try to dial any no.The voice message that comes (This service requires special subscription please call 111 to subscribe).
But the most interesting thing was that even from my mobile I cannot able to call " 111" then also the same voice message comes (This service requires special subscription please call 111 to subscribe), no outgoing is there from my mobile.
if you want a hassle-free life stay away from Vodafone.they have the worst customer care support and service.They say they are happy to help you it's all crap!!Most of my friends and colleagues are dissatisfied with the service if you have vodafone it good to change your plan to something else.