[Resolved]  Vodafone — Mobile Excess billing

Address:Karnataka

Mobile No: [protected]

I've been charged an anonymous amount of Rs.15 towards animation download in my bill for the month of July'13.

Despite repeated mails, i am still not able to get an concrete reason as to why i was charged for the same.

I've not used any WAP downloads or Vodafone live and dont have the necessity to do it either.

No changes in the bill have been made. Hope the issue gets resolved so that i can make the payment and continue using vodafone services.


Regards,
Karthik.J
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Dec 14, 2016
Complaint marked as Resolved 
Verified Support
Aug 10, 2013
Vodafone India Customer Care's response
Hello Deepak,

Trust we were able to address your concern regarding charge dispute. Thanks for your time on the call.

Regards,
Vodafone Customer Care, Mumbai
Verified Support
Aug 10, 2013
Vodafone India Customer Care's response
Hello Karthik,

A credit of Rs.16/- will be processed towards download charges. Thanks.

Regards,
Vodafone Customer Care, Karnataka
Complaint comments 

Comments

Vodafone — vodafone mobile

iam vishnu from calicut i want this Phone number( [protected])details pls send my email
i am sid plz give me the information of no..[protected]
looking for details and information of the no..[protected].as early as possible ...a humbel request ...keep confidential
looking for details and information of the no..[protected].as early as possible ...a humbel request ...keep confidential acquiant me wid the information on [protected]@yahoo.com

Vodafone, Mobile company — Vodafone Billing Complaint

Sir,
I was using Vodafone cell no. [protected], I deactivate this Vodafone no. on 6th july,2011. at the same i paid all remaining payment Transaction ID : CH[protected]. eventhough i have complitate all procedure regarding diactivate above cell no. the Vodafone company countinuasly sending me every month's bill adding monthly charges.
By such a activity of company i am mentaly harest, so i request you pls. give ,me Justis & oblige.
Thanking you
( Suresh S. Patil )
Mantralaya, Mumbai,
Cell no. [protected]
[protected]@gmail.com

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