Comments
Vodafone/ mobile Services — Against undo billing
Hi,I am using Vodafone mobile phone no. +91-[protected] form last so many years, at present I am using advance rental Rs. 499 tariff plan, last month this November 2008 bill they send us Rs. 150.00 extra charge as rent, I have called to Vodafone call center they are not giving me right response. I have tacked to different-different agent all most 4 hours in this in period I was on hold 3 hours, in this period I have tacked Mr. Mohit (Floor Supervise) they given answer me that your advance rental plan is over that’s way we charge it. I was complained him without any information they can not change my tariff plan, they did not send me any sms or call before changing my tariff plan.
So please look after this issue.
Sumit Gupat
I-130, Shastri Nagar,
Meerut
Phone No. [protected]
i phone vodafone — no service provided
I purchased the vodafone connection on 3rD Jan and since i have a i phone 3g it requires the settings sent by the service provider!( vodafone) . I have requested for the activation of the internet facility several times by not just calling the vodafone care (111) but also meeting their executives at the Vodafone Store. either have been of no usE. Today (11-jan-2009) i have spent 1hour talkin to " the executives" and it has only resulted in putting me on a hold for 30mins!! which was eventually cut off. my phone numbr is [protected].. if this has not ben responded to within 24hrs it will lead to proceedings before the consumer redressal forum.Vodafone — no service provided
i have postpaid connection of vodafone. i have availed vodafone live service which has discontinued for many days. i am trying to get in touch with executive of company but nobody is coming on the line to help me start vodafone liveVodafone mobile — balance deduction
AM CUSTOMER OF VODAFONE COMPANY MY VODAFONE NO IS [protected],I AM RECHARGE MY VODAFONE MOB. ON 2 OCT AND 11 OCT 2009 FOR Rs. 199 RECHARGE VOUCHER AS PER RECHARGE MY ACCOUNT VALIDITY IS CREDITED FOR 1st OF DEC 2009 ( 2 RECHARGE MEANS 60 DAY ), BUT ON 10 NOV 2009 MY VODAFONE VALIDITY IS LAPS ( MEANS VALIDITY ZERO ) AND MY VODAFONE MOBILE BALANCE HAS BEEN DEDUCTED FOR V2V CALLING
I AM COMPLAIN REGARDING THIS PROBLEM ON 10 NOV 2009 TO CUSTOMER CARE
ON 15 OF NOVEMBER 2009( NIGHT ) MY VALIDITY ADD ON MY A/C ( 6 DAY VODA 2 VODA Rs. 40 AND APPROX 10 Rs. DEDUCTED )
AFTER DISCUSSION TO CUSTOMER CARE HE/SHE TOLD ME YOUR VALIDITY NOT TO BE ADD FOR 6 DAYS (10 NOV TO 15 NOV. ) BETWEEN 6 DAYS WE ARE GIVE YOU YOUR DEDUCTED BALANCE AMOUNT.
I AM CALLING MANY TIME CUSTOMER CARE FOR THIS DEDUCTED AMOUNT BUT ALWAYS HE/SHE TOLD ME ONE OR TWO DAYS
NOW 2ND OF FEBRUARY , MORE THAN THREE MONTH I AM NOT RECEIVED MY DEDUCTED BALANCE OR DEDUCTED 6 DAY VALIDITY.
MANY TIME I AM COMPLAIN BUT NO ANY RESPONSE FROM VODAFONE CUSTOMER CARE
MY CUSTOMER CARE CALLING ALSO BLOCK.
SO, I AM REQUESTING TO YOU IF YOU DO ANY THING THIS PROBLEM SO PLEASE DO
my mobile no. is [protected]
same this problem face by me
now more than 3 month i m not receive my balance or validity from vodafone company
same this problem face by me
now more than 3 month i m not receive my balance or validity from vodafone company
Vodafone Mobile Service — Network Coverage Problem
Hi,I am facing network signal problem with Vodafone provider. I gave a complaint on 28th Feb and keep on following up with Customer Care / Nodel Office and Technical People. But no one has properly responded and no one addressed problm till now. I was using this connection more than 8 Yrs with same number. I never seen this kind of problem in my life. Poor customer service and they are cheating the customers anything.
Please take some action as quick as possible.
Vodafone Mobile Service — abusive call from marketing department of vodafone
A call from [protected] offering some vodafone scheme.On informing not required start abusing.
A male on 10th Jun at 12:58 hrs
Vodafone — mobile balance is deducted
my mobile no is [protected] & this vodafone service provider is totally useless, customer care told me my balance wil get in 24 hr but it still have'nt got me.Vodafone Mobile Service — Unwanted promotional calls
Dear Sir,Please can you help me get rid of the unnecessary promotional calls on my Cellphone NO. [protected]
Thanks & Regards,
Shikha Saxena
Vodafone — without information deducted amount
They have activated hart of living/beauty pack service without request and deducted all most Rs.30 from my balance. when i called to customer care executive to know about the activation they told me that as the service has been activated so its better that you use this service for this month and then deactivate itVodafone Mobile Service — No proper response
Dear Sir,Recently i got a mail from vodafone saying that to submit the CAF form for old connections. I submitted the document for my mobile # [protected] on 23 Oct 2010 in Begumpet vodafone store.I did not recieve any acknowledgement from them while submitting. Even nobody has recieved any acknowledgement on that day. And more over there was no information what kind of documents they are going to accept. Even after submitting my documents, they deactivated my CLIP service on[protected]. When i asked customer care to activate the CLIP service, they were telling that we require CAF #, as i did not recieve acknowledgement for that, i visited Bugempet vodafone store and aksed about my CAF #, they told that we don't have any information on that now. They were aksing me to resubmit documents and service will be activated in 15 mins. Finally i resubmitted the documents. Still my service CLIP service is inactive and getting alerts to resubmit the documents.
Vodafone — Deduction of balance and no service provided
Hi,My vodafone no. is [protected].
This is my complaint to Vodafone regarding GPRS monthly pack of Rs. 95. I recharged my account within expiry period (twice, mind you,to be safe). And then, money started getting deducted from my account for GPRS use. 100's of account balance within minutes. Lodged a complaint but they only refunded the money, and did not activate/corrected my GPRS pack. I had to recharge again for GPRS small packs of Rs.16 (twice after a gap of 3 days), but within that period, too, my original pck wasn't active. I did my recharge for 95Rs again after 10 days, but, same problem. Now, I have negative balance in my account (becoz 133 rs. were deducted for 5 minutes of GPRS use). I have talked to six different people in Vodafone but to no avail.
Kindly solve this problem if you can.
Vodafone — deduction of charges for no service at all
I, Ankita Jain, am using Vodafone No. [protected]. On 20/4/2011 I had complained about non provision of the Blackberry services despite charging for the same. this was activated after 3 days, after numerous complaints and personally visiting the store in Connaught Place. But further to the problem, the very next morning ,on 23/4/2011 my phone balance turned Rs.-367 for simply no reason. It caused me a lot of trouble as i didnt have any means early in the morning to recharge my phone and was unable to make any call or even send a text.I have already given a complaint regarding this on the customer care, Complaint No. 15987009.
Looking forward for a quick response for the same.
Regards,
C.A. Ankita Jain
[protected]
Vodafone Mobile Service — Call Charges
I am post paid user of Vodafone mobile service.In my May month bill one entry shows its ISD call but TWO minutes charges is RS 200.I don't understand why per minute charges is 100 rupees.Is there any specific guidline for charges .Normally i am doing ISD call which charges is RS10 per minute while in this case why this much charges is tehre?Vodafone/ mobile Services — balance deducted without any information
DEAR MR./MISS,MYSELF SANDEEP SINGH & I AM OPREATE VODAFONE MOBILE SERVICE ([protected]). BUT LAST TWO TIME COMPANY DEDUCT MY BALANCE WITHOUT INFORM ME. LAST TIME MY BALANCE DEDUCTED 15RS/- ON DATE 03/06/2011 TIME 8.30 TO 9.30 PM WITHOUT ANY INFORMATION. CAN I KNOW WHY COMPANY DEDUCTED MY BALANCE. OR RETURN MY BALANCE OTHERWISE I ATTEMP A MENTALLY HRAASMENT CASE IN CONSUMER COURT AGAINST COMPANY. SO PLEASE TAKE ACTION ON MY COMPLAINT IMMIDIATELY.
WBR
SANDEEP SINGH
Vodafone — deducting mobile balance
. I using landline bsnl broadbrand 4r my pc, but my vodafone mobile balance was reduced.When I asked to vodafone customer care they sad I was browsing vodafone mobile net.They sad me they will take immediatelly action on this complain.But till not respond......please take immediatlly action as early as possible....
Vodafone Mobile Service — False information
Dear Mr/Mrs/MissMY Shelf Shakir Shaikh Working In Service Industry Required Con Call Facility,My Out Going is High So Bcs Of That I have Purchased Vodafone Post Paid Card That time They Have Told That All The Conference facility Will be Available But From Last 20 Day I Am Trying To talk To Customer Care Has Well Has Field Executive N Bck Office persons But No body Is Able To Give Satisfaction Ans To Me What Is happing Only Saying Sir Do That n This It Will Be Activated Put 1st call On Hold Then Do 2nd Call Then Connect The Both Call,I have Done Several Time but It Not Happen I have Switch Of n On Mobile Also But It Not happen Today When Again I Have Call There In Vodafone Office They Told Me To Contact At Customer Care Number,So I Have Call To Customer Care Now They Are Telling to Me To pay 2350/-rs Has A Deposit For Conference Facility Activated I Don"t Understand Y Should We Pay So Big Amount For Only For Connecting A Two Line For Which We R Taking A Postpaid Connection Other We Can Used Prepaid Connection In Which R Getting Conference facility Free Of Cost,Its Realy A Bad Thing That Only For Such A Small Think We Have To Do So Much Of headache At The Time Of Connection Also i Have To Contact Several time After 1 Week It Has been Activated,So Accepting A Positive Approach From urs Side.
Vodafone — Mobile balance deducted
I have recharged my phone with rs 14/-..which gives the value of 200mb mobile data usage with 3 days validity..I then used internet from my mobile and my balance was deducted..It came from rs 88 to rs 0..So I want a full refund of my total money with charges which will be put on the company ie vodafone…
Thanks
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Vodafone Mobile Service — Service
I had got post paid connection (group card) from your sales marketing people purcahsed from my office.As I connected service, I getting three or four calls daily as asking for another person named 'Balaji'. I getting the calls from various banks and his friends regarding the loan which he takes from them.
I think this post paid connection would be used by another person and was selled to me.
I am really unhappy with your customer relationship as I already report it even to the same sales person and also to customer care through mobile, still not yet action taken.
So please kindlytake action on this matter, or else I need to cut off my connection.
Senthil