[Resolved]  Vodafone Mobile Service — Apply unauthorized charges on me

Address:

New Delhi, Delhi

I would like to inform you that I was take Vodafone post paid connection before last eight months. But there was no issue till October 2011. But from month November I have some issue, vodafone apply on me some extra charges for voice chat, GPRS services. He apply Rs. 30 for voice chat & Rs.143 for download charges as full song download for November and same for December. But I have already pay my November month bill due to I was not do check November bill. I have already do correspondence many times from vodafone care by E-Mail & his answer always same that "We would also like to inform you that as per our records you have been charged for the rental of Rs.30 for Voice chat service activated as per your request through USSD code and have been charged for Rs.143 for download charges as full song download application is activated on your Vodafone account and for the same you have been charged in month of December’2011". But I i was not activated any types of services on my cell phone like " Voice Chat and downloading music" So please solve my problem.

Regards