[Resolved]  Vodafone Mobile Services Ltd. — Abused by Vodafone Verification team

Address:

Gurgaon, Haryana

I recently applied to transfer my cell number ’[protected]′ from Idea Cellular to Vodafone. Your CC Executives or so called verification team told me to pay the bill and clear the dues to finally transfer the number.

I had no issues with that but I was waiting for my Idea bill to be generated as the date was approaching and I need to submit the bill at my office. I’m getting at least 5 calls in a day asking me to pay the IDEA BILL and everytime I tell them the same reason….but they just don’t want to understand….please look below for the things they ask/tell me…

- “Sir if you are paying the bill today, at what time will you pay???”
Dude, I’m a working person, I just cannot guarantee you of a specific time……

- “Sir app kyu nahi kra rahe hain, aap vodafone ka bill kaise pay karenge??”
Etiquettes….???? Is this Vodafone…..a global telecom company????

And this one happened just 20 minutes back….
When I told your executive to not to call me again and again…..HE ABUSES AND HANGS UP THE PHONE…!!!

You guys have hired people who do not have basic manners to talk to customers…!!!! Please stop picking up such creatures from the ZOO…

I was shifting to Vodafone because I found it economical……but I’m sorry, I won’t shift at the cost of my self-respect.

I’m not expecting just an auto-reply…….I want explanation of such harassment and of course due apology!!!