[Resolved]  Vodafone — Monkeys at the Vodafone Store, Rewari

Address:

Rewari, Haryana

The place is located at Old Court Road, Model Town, Rewari, Haryana

My name is Nagesh Choudhary and my house is in Golden Villas, Rewari, Haryana, which is about 20 kilometers from the vodafone store.

I approached them for a new connection, they promptly collected payment from me (of course). I submitted all documents and came back. Verification of my credentials was promised within 48 hours. When nothing happened for a week, I drove down to the place once again. Here's the gist of my conversation with the counter clerk at the store.

Me: What's the status of my application?
Clerk (Very Casually): Oh I deleted your file.
Me: You deleted my file? WHY?
Clerk (Equally casually): We provide services only within the city limits.
Me (To myself): Hey monkey, wasn't this info known to you the day you took my application and my money? In any case his assertion was obviously not true.

Anyway, so I raised my voice, created a little racket and the manager appeared. His name is Ramesh Sheoran. I explained the situation and the fact that the cost of my time driving 40 kilometers TWICE is more than the monthly salary of the simian at the counter. Anyway, I took my money back. The Idea store is barely a hundred meters from there. I walked down to it and had my connection working in a few days.

The next time I am in the area, I will stop by at the vodafone store, get the name of the monkeys there and post it here. They wasted one week of my time and made me drive 80 kilometers for nothing.

Oh by the way these Vodafone stores - they promptly take your money but do not provide any phone number to contact them with notwithstanding the fact that they are the ones holding your money. Nor is this info available anywhere on the internet. So I am posting the manager's phone number here. It is [protected]. Email ID: [protected]@vodafone.com. This information pertains to the Vodafone, Rewari store.