[Resolved]  Vodafone — Postpaid to prepaid conversion not done

Address:

Mumbai City, Maharashtra

Postpaid to prepaid conversion not done

Initially I was told that after one month of my postpaid connection I will be eligible to convert my postpaid sim to prepaid sim I have raised request regarding this (Request No:[protected]
But when I went to nearby Vodafone parlour (Opp. to Shreyas Cinema Hall ,LBS MARG, Gatkoper West,Mumbai-72) they totally disagreed to it .they conveyed us the wrong information at the initial stage and later on when we asked for that we will raise this in consumer court
On the spot they gave us a sim which later was confirmed by them was corrupted sim and I was charged 58 rupees and instead of converting the postpaid connection to prepaid connection I was offered discount offers which I have never asked for
After then I was asked to go there and collect new one and they are extending my postpaid connection though I don’t want it (sonali and nirmal are the customer care executive whom I asked the same)
Everything is still under process.
Important dates
Activated postpaid connection date 3rd September 2010
First time disconnection 9th September 2010 (reason :not able to scan photograph )
Again activated 10th September 2010 (no reason and no resubmission of photo)
Second time disconnection 14th September 2010 (reason :Document not valid)
Again activated 18th September 2010 (reason :Document not valid)
Prepaid document submitted 27th September 2010 (reason :conversion for postpaid to prepaid Connection)
Corrupt sim information given 28th September 2010 (given discount offers and and for onversion they extended my postpaid connection time period from 48 hours to 72 hours ,postpaid bill paid 523/-)