[Resolved]  Vodafone — [protected] false payment notice

Address:

Mumbai City, Maharashtra

To: prashant.[protected]@vodafone.com
CC: priya.[protected]@vodafone.com; vodafonecare.[protected]@vodafone.com
Subject: [protected]
Date: Tue, 28 Dec 2010 11:00:00 +0000

Dear Mr. Prashant,

I would like to express my extreme disappointment towards the services provided by Vodafone in terms of accountability and stability.

Please be informed that I have temporarily suspended my number [protected] from October 3rd, 2010 for 6 months duration. Also I have not been using my number [protected] since September 17th, 2010 following which I had made a payment of Rs 3850 at Chembur Branch and also had made the temporary suspension payment for 6 months thereafter which I was assured that my number [protected] would be suspended immediately for 6 months duration.

I have been receiving calls from Vodafone [protected] personnel Sushma that I have not made payments for my number for the months of October for Rs 1300 and November for Rs 1500. I have mentioned earlier also that I have not used my number since September 17th, 2010 and also the Suspension request was placed by me on October 3rd, 2010 at Chembur Branch.

I would like Vodafone to clarify the below points:
1. I would like to know as to why I am being charged for the months of October and November.
2. Please provide me with an adequate reason for not suspending the number [protected].

I have never come across such a situation infact I would like to state that I have been experiencing different and new issues with Vodafone from the Initial days.
Vodafone might have come up with new ideas like Mentally Torturing the Customers for no reason of theirs and getting Vodafone DEBTS compensated by false billing the customer in this manner.

I need a clarification at the earliest. Please do not call me without studying the issue properly.

Appreciate an early response.

Regards,

Praveen Emmanuel Sumitra
[protected]