[Resolved]  Vodafone — Portability Problem from Vodafone to Aircel[protected] Prepaid )

Address:

Mumbai City, Maharashtra

With reference to the above I requested For the Unique Portability on 21 Feb 2011. I received the code VM 182574. but I not received and response from Vodafone as well as Aircel. still Vodafone network with the my cell . After wait few days I again requested on 19 March 2011. I received Code VM 229234. and I received 1 message from Vodafone on 20 March 2011 which is saying my Portability request is rejected because due to The porting code does not match. for this reason I called to Vodafone customer care number and they said my portability number request already approved on 3rd March .

However I am still not understand if my portability request is already approved then how I am still getting Vodafone network , I just check with Aircel for same reason they also told me same thing if its approved then how you are getting network from Vodafone. they can help me after the Vodafone network.

23rd March 2011. i sent mail to vodafonecare.[protected]@vodafone.com , and nodal officer Zillah.[protected]@vodafone.com ; j.[protected]@vodafone.com they sent auto reply ”We thank you for writing to us. We have referred the matter to our concerned department and will revert to you within 48 hours.” after 48 hours wait i again sent mail on 26th March 2011. again i recived same mail we revert you in 48 hours. so i am called to nodal officer on[protected].almost half n hour wait on line nodal officer said they can help imed. pls keep patience.late evening i am recived call from vodafone and they asking me why i am chaning network and all. i told the my problem what i am facing problem with MNP he said his seniour person call me with in harf n hour but still my problem is not solved . for that i want to comlaint against Vodafone they are not allowing to change Portability and no one helping for this matter. i am using this number more then 7 year for that vodafone using to us and enjoying with the how harresment to customer so they are not go any other network .