Vodafone — Online Recharge Unsuccessful still amount was not reverted | |||
I did the online recharge on 10th March 2011 of 250 Ruppes, which was unsuccessful. Vodafone also says it was unsuccessful , still it doesn't revert the amount. I have mailed vodafone about the issue many times still issue was not sorted out. They didnt register my complaint untill i had to go to Vodafone store to register it. Complaint Number is : [protected]. They asked me to provide my bank statement for verification, which provided them twice, as they lost the first one. It has been almost 2 months when i approched Vodafone with the isuue. No one listening at Vodafone store, they just say issue is not being resloved by the back office. I dont know whom to approch now. Was this information helpful? | |||
 4 Comments | |||
Comments
Contact their Nodal Office and they might help you.
Hi,
I want to how much time does it take to look into the issue and sort it out.
The Complaint has been registerd, i have given you all details you asked for, then why my complaint is not getting resolved ???
Should i go to Court for 250 rs ??
I want to how much time does it take to look into the issue and sort it out.
The Complaint has been registerd, i have given you all details you asked for, then why my complaint is not getting resolved ???
Should i go to Court for 250 rs ??
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After sharing my Mobile number on the url provided by you, I got call from Vodafone Customer Care on friday 27th May 2011 at around 6:45 pm. He asked me about the Complaint, again i had top explain him the whole scenerio about the unsuccessful recharge. He then hangs-up saying he will call after 15 minutes with all the details, but as expected he didnt call till now ( 1:20 pm Monday 30th May 2011).
His 15 minutes got converted into more than 3 Days...
I am still waiting for the complaint to get resolved.