[Resolved]  Vodafone — late payment charges

Address:Mumbai Suburban, Maharashtra

My bill of Rs 1008/- was due on 6th July. I made the payment of Rs 1000/- on 13th July. For this delay of 7 days for an amount of Rs 1000/- vodafone has charged me Rs 100/- in my next bill.

I charge Vodafone for exploting consumers by levying such an exorbitant rate of interest. Note 10% (Fine of Rs 100 on Bill of Rs 1008) interest for 7 days. Would mean an interest of 500% per annum.

Vodafone should revise its late payment system and stop exploiting consumers.
Was this information helpful?
No (1)
Yes (10)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

My phone no is [protected], once late payment charges was imposed in this no i talk with customer care representative and he said it is waived off, on the basis of that i made the less payment and then again on the balance charges two three times late payment charges imposed.

i want these should be waived off.
my mobile number details

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27107
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information