[Resolved]  Vodafone — Double debited in bank a/c while refilling by net banking

Address:

Mumbai Suburban, Maharashtra

Dear Sir,

I have complaint for excess debited in my bank a/c on 23.01.11 & 02.02.11, but till date there is no response, please look into matter & improve your compliant system.

Thanking you

Gopal R Agrawal ([protected])


--- On Wed, 2/2/11, gopal agrawal <[protected]@yahoo.co.in> wrote:


From: gopal agrawal <[protected]@yahoo.co.in>
Subject: Re:
To: vodafonecare.[protected]@vodafone.com
Cc: rashna.[protected]@vodafone.com, j.[protected]@vodafone.com
Date: Wednesday, 2 February, 2011, 7:33 PM


Dear Sir,

I have complaint for excess debited in my bank a/c on 23.01.11, but till date there is no response, please look into matter & improve your compliant system.

Thanking you

Gopal R Agrawal ([protected])



--- On Sun, 23/1/11, gopal agrawal <[protected]@yahoo.co.in> wrote:


From: gopal agrawal <[protected]@yahoo.co.in>
Subject:
To: vodafonecare.[protected]@vodafone.com
Cc: rashna.[protected]@vodafone.com, j.[protected]@vodafone.com
Date: Sunday, 23 January, 2011, 9:04 PM


Dear Sir,

I have recharge Rs. 333/- on 05.01.2011 for my Mobile No. [protected]. The said amount is debited in my account but didn't refill, then same date i again recharged & refilled correctly. My account is debited twice for Rs. 333/- on 05.01.2011,but get one refilled. I have compliant on phone on 111, they said it will be credited within 5 working days, but there is no credit in my account, then i again compliant on 15.01.2011 vide no. [protected], they said it will be credit within 48 hours, again there is no credit in my account. then i again compliant ( 3rd time) on 19.01.2011 vide no.[protected], again they said it will be credit within 48 hours, but till today there is no credit in my account. I am attaching my bank accout statement. so please give my credit & improve your compliant system.
Thanking you

Gopal R Agrawal ([protected])