[Resolved]  Vodafone — Delay in porting out

Address:Mumbai Suburban, Maharashtra

TO THE CUSTOMER CARE MANAGER,

I regret to inform you that unnecessary delays are being done on releasing my number to other service provider as I have opted to Port out .

I had given request on 28th May , 2011 ( VM319292) . I received a call from customer care executive next day and i provided all the reasons for porting out.

To my dismay I have received an text message sometime back from Vodafone centre that my porting request Has been logged in today. It is this type of shoddy service due to which i am porting put. ( there have been several such cases with my other cell numbers when vodafone has been providing service.
Now even after after repeated followup I have not yet been sent a ebill ( for which I have registered Long back) which is supposed to be generated on end of billing cycle(4th June)

I don't want to say much as I have lost all the confidence in your services. I shall not be recommending Vodafone to any of my friends and relatives in the future.
I request you to release my number without any further delay. ( I have already cleared my dues on unbilled amount even without getting the bill)
Yours Sincerely
Nikhil Shukla
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Another Feather in the cap for Vodafone for taking 6 days to send Ebill after completion of the billing cycle.


Further The status of my porting out request ( which was logged in after 9 days of my request) states 36 hours since last 24 hours...hahahahahahahah ..


Cheers to Vodafone services... Keep it up.

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