[Resolved]  Vodafone — Delay mnp (mobile number portability) from vodafone

Address:Thane, Maharashtra

I was sent request for mnp (port out) to 1900 from my vodafone m-[protected] on 11/11/11 at 2.10pm and i got upc no. vm562177 and same was submitted to uninor, same day same time, and they (uninor) say it will take max 7 days to port from vodafone. till today 21/11/11, 06.51pm after 10 days vodafone had not taken any action or giving any proper time to port out.
It is shameless.

Vijay kumar.
Was this information helpful?
No (0)
Yes (0)
Dec 2, 2016
Complaint marked as Resolved 
Verified Support
Nov 22, 2011
Vodafone India Customer Care's response
Hello Vijay,

Sorry for the inconvenience caused. Please be assured that we're looking into the matter and will get in touch with you within 48 hours to address the issue. Email us at vodafonecare.[protected]@vodafone.com for further assistance or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Mumbai
Complaint comments 

Comments

Vodafone — delay in mobile number portability

I have applied for portability (from vodafone to airtel) on very first day i.e. 20.01.2011. I got the code number and submitted all papers to Airtel Network. After that I got message from voda fone for 96 hours time limit. in the airtel network also informed me orally it may take time for 7 days and told that they received the application on 28.01.2001 only. . In airtel outlet they told it is the problem with vodafone. But in vodafone, they told on 11.2.201, all are cleared and it will take one hour. But still there is no change in my network. Now i am asking, in which network i am complaining? how can I know what is the problem?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information