[Resolved]  Vodafone — my cell number,which i am using since more than a decade was allocated to someone else !!!!

Address:Mumbai City, Maharashtra

how come it's allotted to other person since it's on my name since more then a decade,,,or more then12/13 years,since it was branded 'Orange'

(JUST IMAGINE,I AM REGULARLY PAYING MY BILLS OF MY CELLPHONE NUMBER [protected] SINCE MORE THEN A DECADE)

i want back my my cell no.

i am jobless and passing from hard time,as i have no job at present.

i had spoken to your many executives regarding my payments,one miss Rashmi (as she told me her name) from Vodafone Collection Deptt. who had settled the account for Rs.1500,promising to activate my sim with in 4 hrs and or immediately after receiving the cheque to the cheque collector,sent by your executive.

for that i had issued a cheque of Rs.1500/dated 23/1/2012 (vaishya bank,borivali-e-) to your bill collector mr.Rampravesh Yadav,but my sim was not activated even for 48 hrs, i contacted your executives to activate my sim,except for some false assurance to activate my sim,i didnt get anything from you.

at last, i was COMPELLED to stop the payment for the same.

THE WHOLE PROBLEM STARTED WHEN I LEFT MUMBAI FOR MY NATIVE PLACE TO RAJASTHAN,ON MY JOURNEY BY THE TRAIN,MANY PEOPLES WERE USING THEIR CELL, EXCEPT ME

AS I WAS NOT GETTING ANY NETWORK TO MY NOKIA E-5 CELLPHONE,WHICH I NEVER EXPECTED EVEN IN MY DREAM...EVEN REACHING AT JAIPUR,I WAS UNABLE TO GET NETWORK,SOME TIME I USED TO GET,SOME TIMES NOT AT ALL,IT WAS LIKE 'HIDE N SEEK' THE NETWORK WAS INTERMITTENT,I WAS USING MY WIFE'S CELL 'LOOP' WHICH WAS GIVING ME SATISFACTORILY SERVICE.

SINCE ALL MY FRIENDS AND CUSTOMER HAS MY VODAFONE NUMBER,THEY COULD NOT GET ME,SPECIALLY WHEN I WAS NEEDED BADLY FOR SOME BUSINESS PURPOSE ON TIME, BCZ OF THAT I GOT THE LOSS OF THOUSANDS OF RUPEES.

WHO IS RESPONSIBLE FOR THAT ?????????

IT SEEMS MY CELL NUMBER WAS HACKED AND USED BY SOME OTHER PERSON,AS I USED TO GET USELESS MESSAGES FROM THE INSURANCE AGENCIES,BUSINESS ORGANIZATIONS,TRAVEL AGENTS ANS SO ON... HOW COME THEY GOT MY NUMBER?HOW COME I USED TO GET MESSAGES FROM THOSE PEOPLES WHOM I DON'T KNOW !

HOW COME MY CELL NUMBER PASSED TO THEM ??????

I WANT CLEAR REPLY FROM YOU..AND REQUEST YOU TO SETTLE MY ACCOUNT AND GET ME BACK MY CELL NUMBER WHICH I AM USING SINCE LAST DECADE.
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Dec 5, 2016
Complaint marked as Resolved 
Verified Support
Jul 26, 2012
Vodafone India Customer Care's response
Hello Sir/Madam,

Please share an alternate contact number with us here http://bit.ly/Ooiini We'll look into the matter and get back to you at the earliest.

Regards,
Vodafone Customer Care
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