[Resolved]  Vodafone — Mobile incoming and outgoing deactivated

Address:North 24 Parganas, West Bengal

Hi,

My name is Tanmay Ghosh and I'm using my vodafone pre-paid no +91 [protected] for the last 6 years.
I got a message to submit Isim xerox, D proff etc to VF store to avoid burring the no. So I submitted to Naihati Vodafone mini store last year. Now, few months ego I received the same mesage, I went to Naihati Vodafone mini store to check, they told to ignore this. But my line was deactivated after few days. I went to Naihati Vodafone mini store again, they checked the server and told me that was an errorr from Vodafone side and the no was activated soon.

Now today I have received the same message and my no is diactivated immediately. This is an example of complete irresponsible way to handle customer. Calling to 111 does not serve my purpose.

I DON'T think I would LIKE to continue to have Vodafone's service.
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Aug 13, 2020
Complaint marked as Resolved 
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