[Resolved]  Vodafone — Poor Indoor connectivity

Address:South Delhi, Delhi

Dear Sir/Madam,

This is in reference to my Vodafone relationship number 1.10172814.

I would like to bring to your kind attention that we are facing problem with Vodafone connectivity at our residence C Block Sarita Vihar New Delhi 110044.

Indoor Connectivity problem is an old problem in this area and have been repeatedly requesting your company to please get it improved.Every time what i get is your sincere apology for the inconvenience ant the matter is transfered to the technical team. This Team will turn up after 3/4 Mths. and will visit my premises with there testing equipment. They confirm the same that indoor connectivity is almost 1point which is very low.

What i get from that is that they are on the job to get it rectified but till to date after my continuous complaints of 5 yrs. still no improvement is there in the indoor connectivity only the Company keeps on changing hand from one Corporate group to the other.

I further request you to look into the matter ASAP else this time i will be forced to change my service provider.


Thanks

Saurabh Jain
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Aug 13, 2020
Complaint marked as Resolved 
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