[Resolved]  Vodafone — Automatic balance deduction

voda phone/ balance deduction — automatic deduction of amount for caller tune without information

I have taken a new conection No. [protected]
just recharged with Rs. 50/- imediately on the next day i got a cll for the caller tune activation. i did not respond to the call but they have deducted Rs. 45 from my account.

Vodafone — automatically deduction of amount

dear sir/mam,

i have a sim of vodafone
numbr [protected]

I have to register a complaint that this company has deduct my amount
as starting diffrent alerts witout my knowledge.
firstly,rs 30 two weeks ago and now today another rs. 30
and they do not receive my calls also.
hoping for a strict action..

my email is [protected]@gmail.com

thnks,

Vodafone — Auto Deduction of Balance

My phone balance is automatically getting deducted and now it is in negative . I have not activated any service . But customer care excutive said that i have downloaded from their site. I keep on insisting that i have not done any downloading then they agreed that i am right but have not registered my complaint. Please help. I spoke to radhika 85363 .

Vodafone — Money Deducted automatically

Dear Sir,
I have been using Vodafone no. for 4 years. and yesterday(23/03/2011)
I have activate internet on this number.After this lot of money has been decuted from my account.
e.g 30 rupees for hello tune,15 rupees to change hello tunes automatically.I have not sent any request for this.
Customer care always says its the system fault but till yet I have not receive balance in my account.
So please either return my balance otherwise I will sent the request to the consumer court.
Thanks
Mobile No. [protected]

In regretful words i want to say that i am a customer of vodafone orissa/odisha from last november 2011 and currently i am in bangalore for 2 and half months. My mobile is in roaming and i am not using it from november 2012 and my available balance was Rs.160. Today 18/01/2013 i notice that my account balance is reducing automatically and when checked i was so shocked to see that some unwanted services are automatically activated like caller tunes for Rs.107=99+7+1 which i never requested for.

When i contacted the customer care they replied me that there was a problem with their system so that they are unable to check what was the exact problem.So my question is who is going to activate a caller tune for Rs.99/30days as Bollywood hit suffle in this costly world. I mean i am very conscious about my mobile usage and also I am in roaming and no body going to call to my this number...

The exact message to my no-[protected] is
Sent by- Happy2Help
Message body- Super hit bollywood shuffle has been set as your caller tunefor all at rs99/30days.The shuffle service will get renewed on[protected]. To deactivate callertune call 22622(tollfree) or send CAN CT to 111/144.

I request to get my money back. I want my deducted money back for which i didn't request ever as the no is in roaming.

Regards
swagat Sahoo

Automatic Balance deduction Under the hood of "Auto Renewal"

I had low balance so i thought of recharging my mobile with 36 Rs Sms pack, 1 day before the autorenewal date, and my validity of sms got extended one month as expected, but after recharging my mobile with 130 Rs again a deduction of 36 was done by Vodafone.

When i reached the customer service representative of Vodafone (all the 3 of them were unsupportive ) and said a refund is not possible, and they cant even "carry forward " the plan !

My number : [protected]
Name : Subrata Chatterjee (Saurav Chatterjee)