[Resolved] Vodafone — No reminder after exceeding Credit limit in Postpaid | |||
I was holding vodafone Postpaid and opted for 1GB free download free data service for 98 rupees 7 months everything went fine and after seven months my postpaid connection got cut off .When i ask with customer care they said due to excess of data usage your credit limit got exceeded. So the connection was cut.My credit limit is 2000 Rs.But i didnt get any reminder when crossing 2000.Exceeded data usage was 500 MB. for each MB there is Rs 10.So 5000 RS for 500MB. And they didnt cut the connection when Rs.2001 came.They cut the connection after it reaches 5000. If the credit limit amount is used for limitting usage then Why vodafone didnt send any reminders.Now they are making scam calls to the numbers in the statement.What a silly behaviour. The worst service provider in Mobikle services in india is Vodafone i say. Was this information helpful? | |||
Dec 23, 2016 Complaint marked as Resolved Verified Support Feb 26, 2013 Vodafone India Customer Care's response Hello Sir/Madam, Subject: No reminder after exceeding Credit limit in Postpaid Kindly share your contact number with us at http://bit.ly/XyhUcC so that we can assist you further. Regards, Vodafone Customer Care. | |||
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