[Resolved] Vodafone — No Reply for Queries | |||
I have been following up with vodafone since last 2 months but all my efforts are gone in vein ... instead of responding to my queries they are sending emails for their due amount ... which i am ready to pay ... But my queries are not being answred .... they want we to send a email from registered email now along with all the details but i fail to understand why was i sent a email when my ID was not registered. KP. Was this information helpful? | |||
Jan 10, 2017 Complaint marked as Resolved Verified Support Sep 24, 2013 Vodafone India Customer Care's response Hi Kirit, Thank you for speaking with us. We will reply to the email sent by you at the earliest. Regards, Vodafone Customer Care. | |||
 2 Comments | |||
Comments
Hi! I received two calls today from Amruta and Jigish both on the same day ... I was wondering y ... Later i realised if missed deleating my designation from my signature on my last email ... well !! good that it helped ... But i appreciate both of them being concered and hope to see a respond to my queries over the email.
Reply
I had received a call from Amruta and Jigish from vodafone and jigish was pretty much confident that i will receive a call within two days ... and i had asked amruta to reply to me emai ... guess the 48 hours time line is yet not over and all my questions still remains unanswered ... Vodafone company know how to charge their bills and late payments ... keep offending customer for making their pending payment by they have no clue what happend when they are wrong ... How unprofessional ... is this company ... guess you should recruit people those who understand their customers rather than only those who are worried about your profits ... "HAPPY TO HELP Punchline should be changed to "SCARED TO HELP" ... for not responding to any call ...
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