[Resolved]  Vodafone — Non activation of Services and balance reduction

Address:

Pune, Maharashtra

I have raised a complaint since the month of July and august and now again in September. However my issue remains unresolved. I did a top up of Rs34/- on Vodafone store for mob no: [protected], in order to get all my STD Calls @ 0.40p per min. But i never rec'd the benefits of the service. When I asked for refund, cs just raised complaint, every cs informed me that they will forward my complaint to concern dept, but its 2 months now, still its no where. Complaint no:[protected] for Rs34/- top up which I never received and [protected] for the extra balance reduction, which occurred bcoz of benefits not received of the same and due to which i was been charged 1.20p per min which is 3 times more that i paid.

Over and above, whenever I called, to know the solution of the issue, CS rep i.e Sachin and other people, simply disconnected my call and have barred my services to 198.

Its very shocking that such a big company is trying to make profits by fraud methods

Regards,
Manisha R
Mob No: [protected]