[Resolved]  Vodafone — Non proper functioning of MNP

Address:South Delhi, Delhi

I got my mobile No ported Airtel to Vodafone after applying 4 times .on 24th Sept. 12. After activation I got a message that they have not received my documents. They stopped CLIP Service on 29th Sept. 12 6AM onwards. Then I submitted my documents again their store at South Extn. around 12.30 PM. The executive scanned my documents and uploaded the documents and gave me the assurance that my CLIP Service will be restored within 2 hours. Thank God. It happened as promised. But they cut my outgoing from 6AM onwards on 1/10/12. They have warned me throu SMS that they will stop my incoming within 48 hours if I am not submitting documents. I have already submitted documents altogether 5 times now. 4 times with each application and one again after porting came to effect. I am physically handicapped pwerson. It is very difficult for me to go to their store. I have already visited their store may time for getting my no to be ported to Vodafone. This proces of MNP is giving my a lot of mental as well as physical stress. More over I had lost may importent calls during all this three months. Now they are warning me of stoping my incoming calls. I kindly request to get my problem may be solved atleast without stopping my in coming.
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Dec 16, 2016
Complaint marked as Resolved 
Verified Support
Oct 03, 2012
Vodafone India Customer Care's response
Hello PVThomachan,

Please share your contact number with us here http://bit.ly/Whdx3v so that we can assist you further with your concern.

Regards,
Vodafone Customer Care.
Complaint comments 

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Vodafone — NOT PROPER FUNCTION OF SERVIVE

I'am vodafone Subscriber having no [protected] In Missamari sonitpur Assam.
The network completly swictch off from 2200HRS to 0800HRS daily . we are facing this type of problem .and company doing nothing except doing marketing of false statement .
Hi Sunil,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/fxJ9R and we’d be happy to help.

Regards,
Vodafone Customer Care.

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