[Resolved] Vodafone Not Happy To Help — Disgusting/pathetic/in human /fraud/contradictory to the commitment /and money making market | |||
Hi all, Not sure if i am at the right place but i cant express in words what am i going through?? The frustration is at his par.. I would never ever ever recommend anyone to vodafone believe me if i am in place where vodafone is the only provider i prefer not using a mobile phone. The customer service sucks big time i have called them more than 100 times and when i say 100 the number is actually 100. No one is aware of the process forget about english people cant even talk proper hindi. They hung on you fool around keeps you on hold for ages and never return and when you call them again they behave like nothing has ever happened. I have been trying to unlock my iphone 3gs which is unfortunately lock to vodafone. Its been more than 6 month i have been following up on this when you call up the disgusting contact center they dont even know what unlocking. You go to the store they guide you to the contact center at times or to the apple store. Fortunately after praying and visiting many holy places i went to the vodafone store at lower parel last week raised my voice and then they remember the process and sais sir you phone will be unlock in the next 3 days its been one week no response to the requests and now when you call the contact center its again back to square one. I am fed up and mentally tourchered by vodafone. I wish i can sue them Was this information helpful? | |||
Dec 2, 2016 Complaint marked as Resolved Verified Support Sep 20, 2012 Vodafone India Customer Care's response Hello Jeran, Please note that we could not reach you on your number. Kindly share an alternate number here http://bit.ly/JOSqwW so that we can get back to you with assistance. Regards, Vodafone Customer Care, Mumbai. | |||
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