[Resolved] Vodafone — Number Activation

Puneetnav

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

We generally refrain ourselves from writing a complaint but this time the limits have been crossed. we had procured 2 prepaid connections from Vodafone executive at E Zone (Phoenix Mall – Viman Nagar) on 24th March.

We were told by the Vodafone executive that sim card will get activated in 24 Hours and we will be getting 1 GB of Internet Usage free. Unfortunately, today is the end of business day of 30th March and nothing has been done so far. The Sim cards are still not activated and this is a big disappointment.

We had approached EZone and had received the number of Javed (Ph: [protected]) from Vodafone. This person seems to be busier than the Hon. President of India as we have never been able to get through his number even after more than 100 attempts in last 5 days. He has only replied on SMS initially and has never picked up the phone.

We are aghast to see the level of poor customer service by Vodafone.

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Jan 1, 2017

Complaint marked as Resolved

Verified Support

Apr 01, 2013

Vodafone India Customer Care's response Hello Puneetnav,

Please share your current and alternate contact numbers with us at http://bit.ly/124EtK4 and we will get back to you with assistance.

Regards,
Vodafone Customer Care.

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Comments

Subir Das

from Delhi, Delhi

e zone — No talk time (Vodafone)

Bought 1 BPL Mobile hand set (B 5052C) on 14th April 2008( Invoice No.T6/118) from "e zone" Home Solutions Retail (India) Ltd, E Mall, No.6, Chitranjan Avenue, Kolkata - 700072.for Rs 1500.00 for handset and Rs.67.00 for the Sim card (Mobile No.[protected]/Sim No.[protected] under club scheme, which said that 2 months incoming will be there but unfortuanetly from the date of activation it says to recharge minimum with Rs.99.00 to retain the No. and the caller to this particular No.hears it is out of service.It is malpractices on their behalf for such false promises.Please help me.

kulwinder banga

from Jalandhar, Punjab

Vodafone — number activation

i am kulwinder banga my number is [protected] .i have transfer my number from airtel to vodafone on 2-2-2011. and i am enjoying the services as reguler customer but sudenly in[protected] my number has been deactivate and the resion told me that my ID prof have not been submited so on[protected] i have submited the document but till now my number has not been activeted.i have visited to regional manager of ludhiana Mr. Tarun but i am not get any responce . and the behaviour of vodafone serveces toward my problem is to bad . so please take action regarding this and activate my number as soon as possible

kulwinder banga

from Jalandhar, Punjab

i am not getting poper responce from vvodafone customer care and my number is not activated till now