[Resolved]  Vodafone — Number barred and registration failed

Address:Bangalore, Karnataka

I bought a vodafone prepaid sim ( [protected]) on 5th july 2012 from a retailer in bangalore, done all the documentation , submited my voter id card xerox copy(Delhi' voter id card) photo and fill all the information regarding. After 15 days got a msg frm vodafone to submit documents again , inquired abt dis frm retailer frm whom bought d sim, he told me its submitted already. after 1 month got d same msg frm vodafon nd my no got barred i.e m not able to dail nd receive calls snd msges nd all.I have 55 rs balance also in it... I submited my id froof nd photo again to retailer, next day dey cancelled my sim card registration nd alloted to someone else. When i visited d nearest vodafone store dey told me no is alloted to sumone else nd ur balance cn't be bring back unless u go for postpaid sim . Dis is hw dey run dis company, makin coustmer fool nd suuffer a lot. Disgracefull, pathetic
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Dec 11, 2016
Complaint marked as Resolved 
Verified Support
Aug 14, 2012
Vodafone India Customer Care's response
Hello Samir,

Please share your current and alternate contact numbers with us at http://bit.ly/RJVd1q and we will get back to you with assistance.

Regards,
Vodafone Customer Care, Karnataka.
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