| Address: | Udaipur, Rajasthan |
R. sir/madam,
After doing all complaints still problem is same there is no rectification from vodafone.
Now on the date of 10/03/13 my bill was generate & in this bill vodafone charged 693 rs excl tax for gprs uses, while i have already activate 500 mb free data for plan 49/month. vodafone gives msg after usage of 200mb, 80% of total usage & 100% of data usage but vodafone didn't sent me any msg in billing cycle also customer care executive was not able to tell data uses due to their technical problem also i personaly visited vodafone store to know my usage, on the vodafone store executive given assurance to me that vodafone will not charge extra & vodafone will intimate by msg according to your usage so finally my usage of data was increase by 80mb means 580mb of data so vodafone charged 693 rs for 80 mb usage.
Now due to vodafone technical problem my usage were increase & i have to give 693 rs extra, i have also complain to customer care regarding of that matter but executive was not taken my complain also today 11/03/13 vodafone disconnected my all services without notice wile i have already given full bill amount of 1120 rs on date of 10/03/13.
So please help me regarding of this matter.
Thanking you,
Regards,
Gaurav kothari
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